Shop Policies and FAQs

At STELLA CHROMA, you will find Big 5 free, artisan lacquers, oils, balms, and sugar scrubs made in small batches using high quality ingredients that are cruelty free. None of our polishes use pre-made, commercial polishes in the formula. All products are tested extensively (on friends and other willing participants. Never animals!) before bottling and listing so that our customers don't have to worry about anything curling, melting, or bleeding. As with any skin care product, please test out oils, balms, and fizzes on a small area of skin before to using on larger areas. If you experience any skin reactions, discontinue use immediately.

Sweet almond oil and apricot kernel oil are used in our oil blends. Please be aware if you have any allergies.

Payment

Payments are processed through Shopify. You may also choose Paypal or Apple Pay. Items will not ship until payment is cleared. Sales tax will be collected to orders shipping to an Indiana address. 

Shipping

Current processing time is 2-3 business days. This may be as many as 5 days in the first week after a new collection launch. 

Packages are shipped via USPS First Class. Larger orders will be shipped via Priority Mail due to weight restrictions. Tracking numbers are provided. 

We love to provide our international customers with products to make themselves look and feel confident! International shipping is available. Be aware that customs information is automatically populated by our shipping program, and you will be responsible for any additional funds required at delivery by your post office. 

Refund Policy

Every effort is made for accurate product photos shown in different lighting. If you are in any way unhappy with anything from STELLA CHROMA, please contact us at pam@stellachroma.com. The goal is for you to be happy with both your polish and your overall experience.